What can a virtual assistant do for a small business?
If it's done on a computer, a virtual assistant can do it: phones and email, customer service, scheduling, social media, SEO, your Google Business Profile, video editing and even booking family trips.
One VA used to mean one job. You'd hire a customer service VA, then a separate social media VA. Now one person can cover several of those roles. We hire for the skill you need most, and if you want, we train your VA to put AI to work so they can take on SEO, website updates and content between calls. The AI part is optional; your VA works the way you want.
If It's Done on a Computer, a VA Can Do It
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I just talked to a client yesterday. She has two full-time virtual assistants with us. And now she's hiring a third. That's going to be her personal assistant and we'll even be booking family trips. So it could only just come to my house and do my laundry. Yes. Well, they can schedule the task rabbit. That's the highest reviewed to come over. No, but, um, but anything that's done online, if it's done on a computer, it can be done by a virtual assistant.
One VA Can Now Do the Job of Several (Here's How)
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If you're thinking about hiring a virtual assistant and you're like, I need them to do all kinds of things and you talk to these agencies and they're like, okay, you can have a customer service virtual assistant and then, oh, that's a different kind of assistant. You can't have one person do both of those jobs. Well, guess what? Now you can because of AI. So we can take your highest level of skill required. Maybe it's answering the phones. Maybe you're like, oh, I need someone who is really amazing at social media. So we go and hire an expert in that. And then because of AI, when we set them up right and when we have them work with our AI consultants, once they get started working for you, they can take on all kinds of other jobs, such as SEO, they can help you with your website. They can, like I said, social media, video editing, a content generation. If you wanna talk about it let's get on a strategy call let's figure out how you can maybe hire a virtual assistant and let's talk about all of the different AI solutions that you can run in your business. Oh, this is such exciting stuff.
How a VA Gets Your Local Business Found on ChatGPT
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Okay, here's how you get someone to help you with customer service for your local business. Yes, they help you answer the phones. They help you answer emails, customer inquiries, et cetera. But then in between those customer inquiries coming in, you can have them work on your SEO, help you with your Google My Business reviews. Did you know that you can take your updates or your social media posts and you can also post them on Google My Business? You can help them get you to the top of the AI EO, the AI Engine Optimization, so when people ask ChatGPT who they should use in your area, you come up. And the reason you can have a customer service person do all of that is because of AI. So what we do is we help you hire someone in the Philippines or Latin America and then we supercharge them with AI because with AI now, they can build you a website, they can do all kinds of really cool, crazy stuff to help you with your brand and help you with your marketing while they're also helping you with customer service roles. I get so excited about this because I own brick and mortar, I don't work in it anymore, but I was having the hardest time being able to afford. It's like I need one person to do all of these different things because I couldn't afford to hire like five people and in our business we used to place like five virtual assistants and now we just place one and we supercharge them with AI. We have AI consultants on staff who help them and it's just the way the world is going but hey, we can help you at a much higher level we know that if we save you time and make you more money and also save you money you're gonna keep us forever because we're helping you scale and grow your business with less of your time. And so that's what we do. If you wanna talk about it let's get on a strategy call let's figure out how you can maybe hire a virtual assistant and let's talk about all of the different AI solutions that you can run in your business. Oh, this is such exciting stuff. And yes, I live by the beach and that was my dream and now I'm able to do it and I do have time freedom and location freedom in my business and I do still own brick and mortar. I'm in this fun and unique position to really be able to help you strategize and I can't wait to talk about it.
What Should Your Phone VA Do Between Calls?
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If we have somebody sitting there for eight hours on a Saturday, what can they be doing in between phone calls coming in to make you more money? And we can tackle that at a later date. And the reason that I brought up the AI thing is because you can have someone who has only answered phones their whole career. We can make them into an expert SEO implementer marketer because they can have little AI agents working for them. And then I'm a marketing expert and an AI expert. And I like to just take my skills and give you guys tools that we've used and say, do you want these? And then your virtual assistant runs them. So it's a picture of the future possibilities.